Are you intrigued by the idea of working in a team that brings together technology, data, and business strategy to transform the customer experience? Are you excited about data engineering and MarTech solutions? And do you have a passion for leveraging data to drive value within an organization? Then you could be the new Martech Engineer we need for our Martech Chapter within our growing Passenger and Customer Engagement tribe.

Be part of the movement - and play your part.  

About the role
We are looking for a Martech Engineer to work as a Customer Data Platform (CDP) specialist to help us develop a single centralized customer database containing data from all touchpoints. You would work alongside our already advanced digital analytics tracking setup and be a part of our team that plays a central role in transforming how DFDS orchestrates and activates user data. You have the capability to collect and unify first-party customer data from multiple sources, including integrating with the Marketing Data Lakehouse, in order to build a single, coherent, complete view of each customer.

You will be responsible for managing and optimizing our CDP together with the team and stakeholders to ensure seamless data integration and utilization. You will work closely with cross-functional teams to develop and implement data strategies that enhance customer engagement and drive business growth.

Your key responsibilities will include to:

• Design, implement, and maintain the CDP
• Work closely with cross-functional teams to develop and implement data strategies that enhance customer engagement and drive business growth.
• Monitor data flow, identify anomalies, and ensure data quality and consistency, with a particular focus on security and GDPR compliance.
• Collaborate with business, product, and data teams to ensure data needs are met.
• Develop and execute data strategies to improve customer segmentation, targeting, personalization, and customer loyalty in collaboration with marketing.
• Create and maintain documentation for data processes, workflows, and best practices, as well as test environments for integrations.

You will be part of a collaborative work environment with room for professional growth and development and you will be in a position to make a significant impact on our customer data initiatives.

About you

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. However, we expect that the ideal candidate has:

• A minimum of 2-3 years’ experience in data engineering and/or data platform development (CRM, CDP, CMS, or something similar)
• Strong understanding of, and experience with, working on a CDP (Segment experience a plus) and data integration techniques.
• Proficiency in SQL, ETL, and data modelling, as well as full fluency in an at least one modern programming language (C#, Python, Javascript, etc.)
• Excellent analytical and problem-solving skills.
• Strong collaborative skills in order to work well with cross-functional teams and ensure data needs are met.
• Experience with data privacy regulations, data governance and best practices.
• The desire to work in a flexible, empowered, and dynamic environment.

Working at DFDS 

Join the movement and grow with us.

Join the movement and grow with us. Be a valued member of a diverse team at DFDS and help drive change together.  While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

At DFDS, we promote a great workplace with a diverse and vibrant community and a healthy work/life balance. Our newly built headquarters in Copenhagen is a unique, modern workplace that received the award "Office building of the year 2023". Here, we enjoy our own game room, fitness facilities, cantina and café, and a rooftop terrace with a beautiful ocean view, all just 5 minutes from the nearest train & metro station.

Are we a match? Then what are you waiting for? Apply Now.  

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.  

Is there something you need to know, we haven’t covered here, please do not hesitate to reach out to Chapter Lead Fadrique Avalle-Arce on fadav@dfds.com

Please be aware that we do not accept applications in any other way than through our system. 

We look forward to hearing from you.