Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can help shape our company? If so, then you could be the newest addition to our team as a Student Assistant, Passenger and Customer Engagement Tribe.

Be part of the movement - and play your part.  

About the role 

As a Student Assistant in the Passenger and Customer Engagement Tribe, part of Technology & Innovation division at DFDS, you’ll help support an international website and its dependent systems. In the process, you’ll learn a great deal about what it takes to run a global web presence, including digital marketing, marketing automation, SEO, digital analytics, UX, CMS management, and especially translation and localization management.

At DFDS we are committed to becoming the industry leader through our digital products. We are looking for a literary- or editorial-minded student assistant with a passion for learning new technologies and systems and has an eye for details.

You will join the Passenger and Customer Engagement Tribe, who are responsible for digital governance of many different core systems and tasks, including company-wide localization, B2B website management, marketing automation, Analytics, SEO, and CRM. Along the way, you will get an opportunity to develop your skills in all these areas, as well as digital communications, content maintenance and publication, and translation management.

You’ll perform tasks such various as:

• Content management – updating and revising international B2B content­
• Localization – manage translations of content across 18 markets.
• Marketing automation – updating tool for new campaigns and user management
• Analytics – updates and edits to Google Tag Manager and user management
• SEO – execute SEO optimizations throughout the website and marketing tools
• Local marketing (Google My Business) – testing and implementation tasks on Google Maps, Apple Maps, Facebook Locations, Yelp, etc
• CRM/CDP – data maintenance and user access and management

About you

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all.

With this in mind, we emphasize that you should have a good understanding of how to maintain a website or a blog and be familiar with accessing and completing tasks in a support queue, while valuing both accuracy and clarity of communication. While previous localization experience is a plus, it is not required. However, strong copy-editing skills are essential.

Beside this we expect you are:

• Enrolled as a student at bachelor’s or master’s level within linguistics, journalism, IT, digital, martech, or other related fields.
• Proficient in writing and publishing content using a CMS or blogging-platform such as Wordpress, Joomla, or Squarespace.
• Familiar with Photoshop, InDesign, Google Analytics, CRM (eg Segment), marketing automation (eg Iterable), and SEO principles
• Familiarity with Translation Management Systems (TMS), or related software (e.g. CAT tools) is an advantage.
• Fluent (native or near-native fluency) in English. Fluency in other European languages is a plus.
• Strong communication, editing & writing skills.

You have a keen eye for detail, work in a structured manner, and are dedicated to fulfilling commitments. You are proactive, solution-oriented, and thrive in a fast-paced, productive team environment. Additionally, you possess a deadline-driven mentality.

For this position, you should expect to work 2-3 days per week, with an overall of 12-20 hours per week

Working at DFDS 

Join the movement and grow with us. We offer you:

• A paid position as a student worker in an international company with a focus on digitization, situated at the DFDS headquarters in Nordhavn, Copenhagen.
• Hands-on experience with many aspects of digital maintenance – primarily a support queue with many varied systems feeding into it, leading to a wide range of tasks.
• An opportunity to build your skills and put them into professional practice working with supporting an international customer-facing website and its critical support systems.
• An opportunity to work as part of a talented, energetic and fun-loving digital tribe from many different nationalities in a social working environment.
• An opportunity to build relevant work-life experience for 2-3 years, for example while studying for your bachelor’s or master’s degree.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.  

Our headquarters in Copenhagen is a unique, modern workplace. Here, we enjoy our own game room, fitness facilities, quiet areas, cantina and café, and a rooftop terrace with a beautiful ocean view, all just 5 minutes from the nearest train & metro station.

 Are we a match? Then what are you waiting for? Apply Now.  

If you think your personality, skills, experience and ambition match this role, we’d love to hear from you. Send us your resume as soon as possible as we’re keen to meet potential candidates on an ongoing basis however no later than the 23^rd of April 2025.  

Is there something you need to know, we haven’t covered here, please do not hesitate to reach out to Fadrique Avalle-Arce, Team Leader E&C Ops Team and Martech Chapter Lead, PACE Tribe, fadav@dfds.com

We look forward to hearing from you.