Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position where you can influence direction and help shape our commercial performance globally? If so, then you could be the newest addition to our Revenue Operations team as Commercial Performance Manager.

Be part of the movement – and play your part.

About the role

As a Commercial Performance Manager, you will play a central role in increasing business performance across our global passenger revenue organization. You will enable insights by spearheading global reporting and KPIs within the broader passenger organization.

Part of the role is working to define global reporting standards, by identifying data requirements together with Data and Analytics department and your main stakeholders to assist the revenue operations team unifying reporting across our network.

In this role, you will:

• With your commercial background define data and reporting standards

• Compile data and extract insights that steer sales and marketing efforts

• Lead the development of performance reporting tools and dashboards to track KPIs across the commercial funnel in the passenger division

• Handle and prioritize data driven requests from commercial teams to maximize their impact

• Conduct scenario modelling and forecasting together with Revenue Management to support commercial decision-making

You will be part of our Passenger Revenue Operations team, working closely with colleagues across Sales, Marketing, Revenue Management and our Technology & Innovation division. The environment is collaborative, data‑driven, and fast‑moving, with a strong focus on improving commercial outcomes across the network.

Our Passenger Revenue operations team consists of 18 talented individuals spread across 5 locations in Europe. This role reports directly to the Head of Passenger Revenue operations and work from our Headquarters in Copenhagen.  

About you

You will help define and take ownership of commercial data, key performance indicators and reporting across Revenue Operations, Sales and Marketing, together with talented colleagues. To succeed with this, you bring strong analytical curiosity, the ability to translate complex data into clear insights, and a collaborative mindset that builds trust with all your stakeholders. You thrive in a fast‑moving environment where you balance strategic thinking with hands‑on execution, and you enjoy partnering with revenue management to shape reporting, KPIs. 

We imagine you bring:

• Strong analytical skills and experience working with or building datasets, paired with a natural curiosity to explore patterns and performance drivers

• A data‑driven mindset and the ability to turn insights into clear, actionable recommendations

• Confident communication skills and a collaborative approach to stakeholder management across commercial teams

• Solid commercial understanding and familiarity with revenue‑related KPIs, forecasting or performance reporting

• Experience from Revenue Operations, commercial performance, business analytics or similar roles — your industry background is less important than your ability to understand commercial drivers

• A structured way of working, comfort with ambiguity and a proactive attitude toward improving processes and reporting

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills, and strong characters bring out the best in us all. And we cannot wait for you to join.

 Parameters for success in this role

• Effective cross‑functional collaboration across Sales, Marketing & Pricing

• Delivery of streamlined data insight and global reporting

• Consistent delivery of data‑driven insights

Working at DFDS

Join the movement and grow with us.

Here you’ll be a valued member of a diverse team and help drive meaningful commercial impact across our network. You will have opportunities to develop both professionally and personally — we believe learning happens primarily through real work, supported by relevant training when needed.

The position is located at our Copenhagen headquarters. Here, we enjoy a modern workspace with award-winning facilities, different work zones, our own game room, fitness facilities, canteen and café with a rooftop terrace with a beautiful ocean view, all just 5 minutes from the nearest train & metro station.

Are we a match? Then what are you waiting for? Apply now.

If you think your personality, skills, and experience match this role, we’d love to hear from you. Please apply as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We expect to hold 1st interviews during week 16 and 2nd interviews in week 17 with the aim at closing the position as soon as possible.

We look forward to hearing from you.